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Welcome to the Customer Service section of the Primitives by Kathy website. Customer Satisfaction is our primary goal and we do our best to ensure that every customer need is met in a way that is satisfactory to all parties involved. If you have questions, concerns or recommendations, we want to know about them. Please, take the time to let us know how your online shopping experience with us has been and we'll get back to you as soon as we can.

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If you have any questions, comments, or concerns, we would like to know about them. Please contact us either by our information below or by using the email form to the right and we will get back to you as soon as we can.

For security purposes, please do not include your credit card information on this page. If required, you may contact us directly at 1-866-295-2849.
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  Primitives by Kathy
1817 William Penn Way
Lancaster, PA 17601
Phone: 1-866-295-2849
Fax: 717-394-4327
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* Primitives by Kathy uses customer email address only for correspondence between the company and it's customers.

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